Last summer when I was presenting at the IABC world conference in Chicago, I met Kurt Kragh Sørensen. Little did I know that this would lead to traveling all the way to Denmark almost a year later to speak at the conference Kurt and his team organize: IntraTeam Event Copenhagen.

As you know, returning from a week away from the office after an eight-and-a-half hour flight leaves the calendar jammed and the brain slightly fuzzy. But I do want to share some thoughts with you.

IntraTeamKurt and his team should be proud of gathering together a group of speakers and attendees who are all passionate about communications, particularly internal communications.

Highlights for me include:

  • Seeing Paolo Tosolini again and attending his workshop and breakout sessions on mobile video. I was also able to catch up with fellow podcaster Karin Hoegh, who is based in Copenhagen.
  • Meeting Jane Nunnikhoven of VanCity and hearing her speak about the launch of VanCity’s intranet, which won an IABC Gold Quill award last year. Jane and I also had the opportunity to be tourists in Copenhagen, and to enjoy two relaxing post-conference dinners together.
  • Learning more about gamification in internal communications, in an engaging presentation by David Cotterill, and about archetypes and personas in intranet design in an interactive workshop by Gordon Ross (I’m sorry I couldn’t stay for the whole thing, but my workshop overlapped).
  • Discovering Jane McConnell and her work on the digital workplace, and Jarrod Gingras, an expert in enterprise communications.
  • Meeting so many people from Scandinavia and elsewhere in Europe and learning about their lives and their work. Their beautifully spoken English is impressive, by the way.
  • The  outstanding food at this conference, including the breakfast buffet, the lunches and the networking dinners.

Participants told me they enjoyed my two sessions: a three-hour podcasting workshop and a 50-minute breakout session on organizational storytelling. Like any speaker, I’ll wait for the results of the evaluations before feeling too confident about my talks.

P1000823Of course the sights, sounds and tastes of Copenhagen were an added bonus. To me, the view of the canals and the colourful buildings will remain etched in memory always. And the bicycles! So many bicycles.

This week I’ve been arranging podcast interviews with some of the speakers I met at the conference; I’m eager to share their ideas with you.

If you work in internal communications and are based in Europe, do look into IntraTeam and their work, and think about attending their 2014 event.

Oh, and check out this Storify, which captures many images and tweets about the conference.

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Writer, speaker, podcaster, communications and social media consultant, workshop leader and part-time university instructor. As a consultant, I emphasize the importance of storytelling and relationship-building, and enjoy helping people understand how today’s technology, combined with tried-and-true tactics, can help them communicate better with employees, customers and prospects.



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