<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Trafcom News Blog</title>
	<atom:link href="http://news.trafcom.com/feed" rel="self" type="application/rss+xml" />
	<link>http://news.trafcom.com</link>
	<description>What&#039;s new in communications by Donna Papacosta of Trafalgar Communications</description>
	<lastBuildDate>Tue, 21 May 2013 19:04:44 +0000</lastBuildDate>
	<language>en-US</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	
		<item>
		<title>Three podcast interviews for internal communicators</title>
		<link>http://news.trafcom.com/2013/05/three-podcast-interviews-for-internal-communicators</link>
		<comments>http://news.trafcom.com/2013/05/three-podcast-interviews-for-internal-communicators#comments</comments>
		<pubDate>Tue, 21 May 2013 16:26:21 +0000</pubDate>
		<dc:creator>Donna Papacosta</dc:creator>
				<category><![CDATA[Employee communications]]></category>
		<category><![CDATA[#IEC13]]></category>

		<guid isPermaLink="false">http://news.trafcom.com/?p=2889</guid>
		<description><![CDATA[In case you missed them, I wanted to highlight three recent interviews on the Trafcom News Podcast, all geared toward internal communications: Paolo Tosolini speaking about enterprise social video Jarrod Gingras sharing his views on enterprise collaboration Gordon Ross discussing the role of archetypes in intranets Gordon, Jarrod, Paolo and I spoke at the IntraTeam Event in Copenhagen this spring. These guys really know their subject matter; you may learn a thing or two from them, as I did. If you listen to these interviews, please feel free to comment and let me know what you think. Photos by Kurt Kragh Sørensen: Scenes from Copenhagen. Lower right: IntraTeam Event organizer Kurt Kragh Sørensen, me, Paolo Tosolini, Gordon Ross. &#160;]]></description>
				<content:encoded><![CDATA[<p><a href="http://www.trafcom.com/news/wp-content/uploads/2013/05/299884_10151569682467049_1951558154_n.jpg" data-rel="prettyPhoto[this_page]" title=""><img class="aligncenter size-medium wp-image-2890" alt="IntraTeam Event Copenhagen" src="http://www.trafcom.com/news/wp-content/uploads/2013/05/299884_10151569682467049_1951558154_n-300x200.jpg" width="300" height="200" /></a>In case you missed them, I wanted to highlight three recent interviews on the Trafcom News Podcast, all geared toward internal communications:</p>
<ul>
<li><a title="Trafcom News Podcast 117 with Paolo Tosolini" href="http://podcast.trafcom.com/podcasts/2013/04/trafcom-news-podcast-117-enterprise-social-video" target="_blank">Paolo Tosolini speaking about enterprise social video </a></li>
<li><a title="Trafcom News Podcast 118 with Jarrod Gingras" href="http://podcast.trafcom.com/podcasts/2013/05/trafcom-news-118-successful-enterprise-collaboration" target="_blank">Jarrod Gingras sharing his views on enterprise collaboration </a></li>
<li><a title="Trafcom News 119 with Gordon Ross" href="http://podcast.trafcom.com/podcasts/2013/05/trafcom-news-podcast-119-the-use-of-archetypes-in-intranets" target="_blank">Gordon Ross discussing the role of archetypes in intranets </a></li>
</ul>
<p>Gordon, Jarrod, Paolo and I spoke at the <a title="IntraTeam Event Copenhagen" href="http://www.intrateam.com/gb" target="_blank">IntraTeam Event in Copenhagen</a> this spring. These guys really know their subject matter; you may learn a thing or two from them, as I did.</p>
<p>If you listen to these interviews, please feel free to comment and let me know what you think.</p>
<p><em>Photos by Kurt Kragh Sørensen: Scenes from Copenhagen. Lower right: IntraTeam Event organizer Kurt Kragh Sørensen, me, Paolo Tosolini, Gordon Ross.</em></p>
<p>&nbsp;</p>
]]></content:encoded>
			<wfw:commentRss>http://news.trafcom.com/2013/05/three-podcast-interviews-for-internal-communicators/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to find and share great content</title>
		<link>http://news.trafcom.com/2013/05/how-to-find-and-share-great-content</link>
		<comments>http://news.trafcom.com/2013/05/how-to-find-and-share-great-content#comments</comments>
		<pubDate>Fri, 10 May 2013 19:08:49 +0000</pubDate>
		<dc:creator>Donna Papacosta</dc:creator>
				<category><![CDATA[Content curation]]></category>

		<guid isPermaLink="false">http://news.trafcom.com/?p=2851</guid>
		<description><![CDATA[Whenever I post tips, insights or other links on Twitter, Facebook, Google+ or even on my own blog, I hear from followers: “Thanks so much for sharing. This is really helpful!” This feedback is gratifying. After all, the reason I’m spending time finding and sharing this stuff is to cultivate relationships with colleagues, clients and prospects. So how can you find great stuff as part of your content marketing efforts? Even better, how can you become a curator known for generously sharing the best of relevant content? Here are some tips for you. Of course this is not an exhaustive list, but instead shows simple steps you can start today. First, you need to find great content. Subscribe to blogs and newsletters in your field; use Feedly, now that Google Reader is fading away, to keep those subscriptions up to date and in order. Check mainstream news sources daily (New York Times, Guardian, Mashable, etc.) Read LinkedIn Today for ideas. Sign up for updates from News.me, which gleans what it determines to be top stories from your Facebook and Twitter feeds, and delivers them to you as daily emails. Set up persistent searches in Twitter for keywords you’re interested in (for me, it’s podcasting, storytelling, curation and so on). Follow smart people on Twitter and subscribe to Twitter lists of “thought leaders” in your areas of interest. Get involved in Google+ Communities, where you’ll find plenty of insights and news around the niche topics you care about. Subscribe to “newspapers” on Paper.li; look for papers that focus on subject matter that’s meaningful to you.  Here&#8217;s a quick video on Paper.li (slightly out of date but still apropos). Flip through Flipboard on your mobile device to find interesting stuff. You can share items directly to your social media accounts via Flipboard too. Sign up for Scoop.it, a publishing-by-curation platform, designed around your favorite keywords. Next, you have to organize this wonderful content you’ve found. My favorite tool for organizing my content is Delicious, a social bookmarking service. This slightly dated video shows you how it works. Some of my colleagues prefer Diigo or Pearltrees. Whichever social bookmarking tool you choose, be sure it allows you to add as many tags as you want, to make it easier to find content later. Do not rely on your browser bookmarks. Trust me on this! Finally, you want to publish your great content. Certainly there are a zillion ways to do this, but here are a few suggestions: Write blog posts, using the information you’re found as a jumping off point, while adding your own experience, insights and opinions. Tweet interesting blog posts, news items, etc., to your followers; share the content on Facebook, LinkedIn and Google+ too. If the content is visual, consider sharing it on Pinterest. Publish your own “newspapers” on Scoop.it or Paper.li and share them via social media. Use Storify to gather up tweets around a particular hashtag (great for events!) and share them on social media or embed them &#8230;<a class="excerpt" href="http://news.trafcom.com/2013/05/how-to-find-and-share-great-content">Read More</a>]]></description>
				<content:encoded><![CDATA[<p><a href="http://www.trafcom.com/news/wp-content/uploads/2013/01/iStock_social_sharing_share_000019619103XSmall.jpg" data-rel="prettyPhoto[this_page]" title=""><img class="wp-image-1659 alignright" alt="sharing great content" src="http://www.trafcom.com/news/wp-content/uploads/2013/01/iStock_social_sharing_share_000019619103XSmall-300x198.jpg" width="270" height="178" /></a>Whenever I post tips, insights or other links on Twitter, Facebook, Google+ or even on my own <a href="http://news.trafcom.com">blog</a>, I hear from followers: “Thanks so much for sharing. This is really helpful!” This feedback is gratifying. After all, the reason I’m spending time finding and sharing this stuff is to cultivate relationships with colleagues, clients and prospects.</p>
<p>So how can <i>you</i> find great stuff as part of your content marketing efforts? Even better, how can you become a curator known for generously sharing the best of relevant content? Here are some tips for you. Of course this is not an exhaustive list, but instead shows simple steps you can start today.</p>
<p><b>First, you need to <i>find</i> great content. </b></p>
<ul>
<li>Subscribe to blogs and newsletters in your field; use <a title="Feedly" href="http://www.feedly.com" target="_blank">Feedly</a>, now that Google Reader is fading away, to keep those subscriptions up to date and in order.</li>
<li>Check mainstream news sources daily (<i>New York Times</i>, <i>Guardian</i>, Mashable, etc.)</li>
<li>Read <a title="LinkedIin Today" href="http://www.linkedin.com/today/" target="_blank">LinkedIn Today</a> for ideas.</li>
<li>Sign up for updates from <a title="News.me" href="http://www.news.me" target="_blank">News.me,</a> which gleans what it determines to be top stories from your Facebook and Twitter feeds, and delivers them to you as daily emails.</li>
<li>Set up persistent searches in Twitter for keywords you’re interested in (for me, it’s podcasting, storytelling, curation and so on).</li>
<li>Follow smart people on Twitter and subscribe to Twitter lists of “thought leaders” in your areas of interest.</li>
<li>Get involved in <a title="G+ Communities" href="http://www.google.com/+/learnmore/communities/" target="_blank">Google+ Communities</a>, where you’ll find plenty of insights and news around the niche topics you care about.</li>
<li>Subscribe to “newspapers” on <a title="Paper.li" href="http://paper.li" target="_blank">Paper.li</a>; look for papers that focus on subject matter that’s meaningful to you.  <a title="How to use Paper.li to curate Twitter content" href="http://youtu.be/m-8wRY02Bvc" target="_blank">Here&#8217;s a quick video on Paper.li </a>(slightly out of date but still apropos).</li>
<li>Flip through <a title="Flipboard" href="http://flipboard.com/" target="_blank">Flipboard</a> on your mobile device to find interesting stuff. You can share items directly to your social media accounts via Flipboard too.</li>
<li>Sign up for <a title="Scoop.it" href="http://www.scoop.it/" target="_blank">Scoop.it</a>, a publishing-by-curation platform, designed around your favorite keywords.</li>
</ul>
<p><b>Next, you have to <i>organize</i> this wonderful content you’ve found.<br />
</b>My favorite tool for organizing my content is <a title="Delicious" href="http://delicious.com" target="_blank">Delicious</a>, a social bookmarking service. <a title="Delicious" href="http://www.youtube.com/watch?v=8zFnIu52n3s" target="_blank">This slightly dated video shows you how it works</a>. Some of my colleagues prefer Diigo or Pearltrees. Whichever social bookmarking tool you choose, be sure it allows you to add as many tags as you want, to make it easier to find content later. Do not rely on your browser bookmarks. Trust me on this!</p>
<p><b>Finally, you want to <i>publish</i> your great content.<br />
</b>Certainly there are a zillion ways to do this, but here are a few suggestions:</p>
<ul>
<li>Write blog posts, using the information you’re found as a jumping off point, while adding your own experience, insights and opinions.</li>
<li>Tweet interesting blog posts, news items, etc., to your followers; share the content on Facebook, LinkedIn and Google+ too.</li>
<li>If the content is visual, consider sharing it on Pinterest.</li>
<li>Publish your own “newspapers” on Scoop.it or Paper.li and share them via social media.</li>
<li>Use <a title="Storify" href="http://storify.com" target="_blank">Storify</a> to gather up tweets around a particular hashtag (great for events!) and share them on social media or embed them in your blog.</li>
<li>For an organization, consider using such paid services as <a title="Curata" href="http://curata.com" target="_blank">Curata</a> or <a title="Curation Station" href="http://curationstation.com" target="_blank">Curation Station</a> to curate content.</li>
</ul>
<p>You’ll become a true curator when you consistently find, organize, annotate and share the best of relevant content. <b>As I’ve mentioned, the above is not a complete list, and I’m curious to learn about <i>your</i> favourite ways to find, organize and share content. Please comment below.<br />
</b></p>
<p>By the way, if you’re interested in the topic of curation, you might find these presentations helpful:<br />
<a title="Best practices for content curation" href="http://www.slideshare.net/trafcom/papacosta-iabc-westcurationnov7" target="_blank">Best practices for content curation</a><a href="http://www.slideshare.net/trafcom/papacosta-iabc-westcurationnov7"><br />
</a><a title="Content curation" href="https://www.youtube.com/watch?v=scrhXBLvH2w" target="_blank">Content curation</a></p>
]]></content:encoded>
			<wfw:commentRss>http://news.trafcom.com/2013/05/how-to-find-and-share-great-content/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>New to Twitter? Don’t fall for phishing scams!</title>
		<link>http://news.trafcom.com/2013/05/how-to-avoid-twitter-phishing-scam</link>
		<comments>http://news.trafcom.com/2013/05/how-to-avoid-twitter-phishing-scam#comments</comments>
		<pubDate>Mon, 06 May 2013 15:04:40 +0000</pubDate>
		<dc:creator>Donna Papacosta</dc:creator>
				<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://news.trafcom.com/?p=2833</guid>
		<description><![CDATA[If you’re on Twitter, it’s inevitable that you will receive a direct message (or five or six) saying something like: “Have you seen yourself in this video?” or “Look at this picture of you!” or similar, along with a link. Because the direct message (DM) comes from someone you know, you trust the link. After clicking on it, you see a screen that appears to be from Twitter, asking for your login credentials. Those experienced with Twitter know to never click on these links. Newbies, however, will usually fall for this scam. I see it several times a week, as the DMs appear in my Twitter stream. Soon after these rogue DMs pop up, friends will warn the Twitter newcomers to change their passwords. “I’ve been hacked!” the victims cry. Technically they haven’t been hacked. In fact, they’ve co-authored this sad story by being phished. Phishing is the act of attempting to grab usernames, passwords or credit card information by pretending to be someone you trust. Here’s a great tutorial on how to avoid phishing scams on Twitter as well as elsewhere on the Web. Scammers are likely to send messages that purport to be from PayPal or FedEx or even your bank. Always check the URL of the suspect link, and never share your passwords. Happy, safe tweeting to you!]]></description>
				<content:encoded><![CDATA[<p>If you’re on Twitter, it’s inevitable that you will receive a direct message (or five or six) saying something like: “Have you seen yourself in this video?” or “Look at this picture of you!” or similar, along with a link. Because the direct message (DM) comes from someone you know, you trust the link. After clicking on it, you see a screen that appears to be from Twitter, asking for your login credentials.</p>
<p><a href="http://www.trafcom.com/news/wp-content/uploads/2013/05/Screenshot_2013-05-07_3_43_PM.png" data-rel="prettyPhoto[this_page]" title=""><img class="alignnone size-large wp-image-2841" alt="Avoid Twitter phishing scams" src="http://www.trafcom.com/news/wp-content/uploads/2013/05/Screenshot_2013-05-07_3_43_PM-1024x535.png" width="940" height="491" /></a><br />
Those experienced with Twitter know to never click on these links. Newbies, however, will usually fall for this scam. I see it several times a week, as the DMs appear in my Twitter stream. Soon after these rogue DMs pop up, friends will warn the Twitter newcomers to change their passwords.</p>
<p>“I’ve been hacked!” the victims cry. Technically they haven’t been hacked. In fact, they’ve co-authored this sad story by being phished.</p>
<p>Phishing is the act of attempting to grab usernames, passwords or credit card information by pretending to be someone you trust.</p>
<p><a href="http://www.zdnet.com/beware-sophisticated-twitter-phishing-scams-7000010562/">Here’s a great tutorial on how to avoid phishing scams</a> on Twitter as well as elsewhere on the Web. Scammers are likely to send messages that purport to be from PayPal or FedEx or even your bank. Always check the URL of the suspect link, and never share your passwords.</p>
<p>Happy, safe tweeting to you!</p>
]]></content:encoded>
			<wfw:commentRss>http://news.trafcom.com/2013/05/how-to-avoid-twitter-phishing-scam/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Sharing secrets of podcasting success</title>
		<link>http://news.trafcom.com/2013/04/sharing-secrets-of-podcasting-success</link>
		<comments>http://news.trafcom.com/2013/04/sharing-secrets-of-podcasting-success#comments</comments>
		<pubDate>Mon, 15 Apr 2013 13:22:24 +0000</pubDate>
		<dc:creator>Donna Papacosta</dc:creator>
				<category><![CDATA[Storytelling]]></category>

		<guid isPermaLink="false">http://news.trafcom.com/?p=2807</guid>
		<description><![CDATA[People who have been podcasting for a while often develop an efficient workflow for planning, producing and publicizing their podcasts. For those who have not yet created a podcast, the whole process might appear pretty intimidating. How do I record myself? What about guests? Is editing audio difficult? How do I create my finished product? When I speak about podcasting, I like to demystify the topic. Last week I did a short talk for Social Media Breakfast Waterloo Region on “Secrets to Podcast Success.” On May 14 I’ll be sharing an expanded version of this presentation for Silicon Halton, including information on how you might use a podcast to establish thought leadership, to expand your content marketing efforts, and to build community. Here’s a sneak peek at just a few of the ideas we’ll be discussing. Secrets to podcast success from Trafalgar Communications If you live or work in Halton Region, I hope you’ll come out to this meeting, not just to learn about podcasting, but to meet the members of the vibrant Silicon Halton network.]]></description>
				<content:encoded><![CDATA[<p>People who have been podcasting for a while often develop an efficient workflow for planning, producing and publicizing their podcasts. For those who have not yet created a podcast, the whole process might appear pretty intimidating. How do I record myself? What about guests? Is editing audio difficult? How do I create my finished product?</p>
<p>When I speak about podcasting, I like to demystify the topic. Last week I did a short talk for <a title="Social Media Breakfast Waterloo Region" href="http://twitter.com/smbWR" target="_blank">Social Media Breakfast Waterloo Region</a> on “Secrets to Podcast Success.” On <a title="Secrets of successful podcasting for Silicon Halton" href="http://www.siliconhalton.com/events/upcoming-event-posts/369-meetup-43-the-secrets-of-successful-podcasting" target="_blank">May 14 I’ll be sharing an expanded version of this presentation for Silicon Halton</a>, including information on how you might use a podcast to establish thought leadership, to expand your content marketing efforts, and to build community.</p>
<p>Here’s a sneak peek at just a few of the ideas we’ll be discussing.</p>
<p><iframe style="border: 1px solid #CCC; border-width: 1px 1px 0; margin-bottom: 5px;" src="http://www.slideshare.net/slideshow/embed_code/18793226" height="356" width="427" allowfullscreen="" frameborder="0" marginwidth="0" marginheight="0" scrolling="no"></iframe></p>
<div style="margin-bottom: 5px;"><strong> <a title="Secrets to podcast success" href="http://www.slideshare.net/trafcom/secrets-to-podcast-success" target="_blank">Secrets to podcast success</a> </strong> from <strong><a href="http://www.slideshare.net/trafcom" target="_blank">Trafalgar Communications</a></strong></div>
<p>If you live or work in Halton Region, I hope you’ll come out to this meeting, not just to learn about podcasting, but to meet the members of the vibrant <a title="Silicon Halton" href="http://siliconhalton.com" target="_blank">Silicon Halton</a> network.</p>
]]></content:encoded>
			<wfw:commentRss>http://news.trafcom.com/2013/04/sharing-secrets-of-podcasting-success/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why I switched my newsletters from Constant Contact to Aweber</title>
		<link>http://news.trafcom.com/2013/04/why-i-switched-my-newsletters-from-constant-contact-to-aweber</link>
		<comments>http://news.trafcom.com/2013/04/why-i-switched-my-newsletters-from-constant-contact-to-aweber#comments</comments>
		<pubDate>Mon, 08 Apr 2013 21:31:52 +0000</pubDate>
		<dc:creator>Donna Papacosta</dc:creator>
				<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://news.trafcom.com/?p=2745</guid>
		<description><![CDATA[I’ve been in business long enough to have published a print newsletter. That’s right: Back in the day I used to write newsletter copy, get a designer to lay it out, have it printed on nice stock, folded, and placed into envelopes with &#60;gasp&#62; postage stamps. I did get decent results from my print newsletter, but grew tired of the hassle and expense. Eventually I moved from print to Constant Contact, which has a good user interface and also enabled me to easily add people to my database. A couple of years ago I wanted to add specific signup forms on my websites for additional lists, but this seemed cumbersome with Constant Contact, so I opened an account with Aweber. However, I hesitated to abandon Constant Contact altogether because I liked the look of the newsletters it allowed me to create. At the time, Constant Contact let me insert photos directly into my newsletter, whereas Aweber required that photos be hosted online. Recently, Aweber upped its game. You can now insert graphics more easily, and their newsletter templates have become more attractive.  I’ve also found that my Aweber newsletters always get through, whereas some email providers were blocking the Constant Contact newsletters. This month, to streamline my newsletter operation (and save a few dollars per month), I decided to switch from Constant Contact altogether and use Aweber exclusively. Of course Aweber requires a double opt-in, to prevent spam, so I couldn’t just pop hundreds of names into it.  Instead, I had to get people to take action in order to move them. I wondered if I would lose subscribers during the move. Here’s the answer: Yes, I’ve lost some subscribers. But you know what? Those were mostly people who weren’t reading my newsletter anyway. I’d rather have X number of dedicated readers than X times 2 who don’t care. Every now and then, independent professionals or other small business owners ask me: “Is a newsletter worthwhile as a marketing vehicle?” For me, it has been – for sure. And now when someone asks me to recommend an email newsletter provider, I can recommend Aweber wholeheartedly. You can try Aweber here. (This is an affiliate link. The first time I’ve ever used it!) &#160;]]></description>
				<content:encoded><![CDATA[<p><a href="http://www.trafcom.com/news/wp-content/uploads/2013/04/iStock_shocked-readingpaper.jpg" data-rel="prettyPhoto[this_page]" title=""><img class="alignleft size-full wp-image-2748" alt="newsletter" src="http://www.trafcom.com/news/wp-content/uploads/2013/04/iStock_shocked-readingpaper.jpg" width="200" height="299" /></a>I’ve been in business long enough to have published a print newsletter. That’s right: Back in the day I used to write newsletter copy, get a designer to lay it out, have it printed on nice stock, folded, and placed into envelopes with &lt;gasp&gt; postage stamps. I did get decent results from my print newsletter, but grew tired of the hassle and expense.</p>
<p>Eventually I moved from print to Constant Contact, which has a good user interface and also enabled me to easily add people to my database. A couple of years ago I wanted to add specific signup forms on my websites for additional lists, but this seemed cumbersome with Constant Contact, so I opened an account with Aweber. However, I hesitated to abandon Constant Contact altogether because I liked the look of the newsletters it allowed me to create. At the time, Constant Contact let me insert photos directly into my newsletter, whereas Aweber required that photos be hosted online.</p>
<p>Recently, Aweber upped its game. You can now insert graphics more easily, and their newsletter templates have become more attractive.  I’ve also found that my Aweber newsletters always get through, whereas some email providers were blocking the Constant Contact newsletters.</p>
<p>This month, to streamline my newsletter operation (and save a few dollars per month), I decided to switch from Constant Contact altogether and use Aweber exclusively.</p>
<p>Of course Aweber requires a double opt-in, to prevent spam, so I couldn’t just pop hundreds of names into it.  Instead, I had to get people to take action in order to move them.</p>
<p>I wondered if I would lose subscribers during the move. Here’s the answer: Yes, I’ve lost some subscribers. But you know what? Those were mostly people who weren’t reading my newsletter anyway. I’d rather have X number of dedicated readers than X times 2 who don’t care.</p>
<p>Every now and then, independent professionals or other small business owners ask me: “Is a newsletter worthwhile as a marketing vehicle?” For me, it has been – for sure. And now when someone asks me to recommend an email newsletter provider, I can recommend Aweber wholeheartedly. <a title="Aweber" href="http://www.aweber.com/?359239" target="_blank">You can try Aweber here</a>. (This is an affiliate link. The first time I’ve ever used it!)</p>
<p>&nbsp;</p>
]]></content:encoded>
			<wfw:commentRss>http://news.trafcom.com/2013/04/why-i-switched-my-newsletters-from-constant-contact-to-aweber/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Nancy Duarte on how to tell a story</title>
		<link>http://news.trafcom.com/2013/04/nancy-duarte-on-how-to-tell-a-story</link>
		<comments>http://news.trafcom.com/2013/04/nancy-duarte-on-how-to-tell-a-story#comments</comments>
		<pubDate>Mon, 08 Apr 2013 20:51:02 +0000</pubDate>
		<dc:creator>Donna Papacosta</dc:creator>
				<category><![CDATA[Storytelling]]></category>

		<guid isPermaLink="false">http://news.trafcom.com/?p=2735</guid>
		<description><![CDATA[If you follow this blog, you probably know I believe storytelling can play an important role in both internal and external communications. So I’m pleased to share this short video with you of one of my favourite storytelling experts, Nancy Duarte. I saw her speak at an IABC world conference a few years ago, and she was wonderful, even better than I anticipated. I can still remember how I felt when she shared a touching story and photographs from her childhood. In this clip, Duarte talks about why story is important, why emotional connection matters, and how stories can help spread ideas. She makes the point that great stories resonate, make us feel, and can even change us.]]></description>
				<content:encoded><![CDATA[<p>If you follow this blog, you probably know I believe storytelling can play an important role in both internal and external communications.</p>
<p>So I’m pleased to share this short video with you of one of my favourite storytelling experts, <a title="Nancy Duarte" href="http://www.duarte.com/">Nancy Duarte</a>. I saw her speak at an IABC world conference a few years ago, and she was wonderful, even better than I anticipated. I can still remember how I felt when she shared a touching story and photographs from her childhood.</p>
<p>In this clip, Duarte talks about why story is important, why emotional connection matters, and how stories can help spread ideas. She makes the point that great stories resonate, make us feel, and can even change us.</p>
<p><iframe src="http://www.youtube.com/embed/9JrRQ1oQWQk?rel=0" height="315" width="560" allowfullscreen="" frameborder="0"></iframe></p>
]]></content:encoded>
			<wfw:commentRss>http://news.trafcom.com/2013/04/nancy-duarte-on-how-to-tell-a-story/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Why attend a social media workshop?</title>
		<link>http://news.trafcom.com/2013/04/social-media-workshop-oakville-toronto-april-2013</link>
		<comments>http://news.trafcom.com/2013/04/social-media-workshop-oakville-toronto-april-2013#comments</comments>
		<pubDate>Mon, 08 Apr 2013 19:12:01 +0000</pubDate>
		<dc:creator>Donna Papacosta</dc:creator>
				<category><![CDATA[Social media]]></category>

		<guid isPermaLink="false">http://news.trafcom.com/?p=2726</guid>
		<description><![CDATA[I always enjoy getting to know the people who come to my Hands-on Social Media workshops. Some are colleagues and members of associations to which I belong. But often they’re people I’ve never encountered before, who’ve discovered the workshop through a friend or a tweet or Facebook update. Each has a unique reason for taking the time to attend a workshop. Here’s what some have told me: I started using Twitter but don’t feel confident at all with it and I know I&#8217;m “missing” something. My manager says we’d better find out what this social media stuff is all about. I’m using Facebook to socialize but have no idea how to make it work for business. I am a consultant, and I want to teach my own clients how to make better use of social media, so I need to get up to speed myself. I’ve found myself in the job market, and employers seem to expect me to know about social media. Help! I’ve tried to ignore social media for a couple of years, but I can’t any longer. If someone you know needs to learn more about LinkedIn, Twitter, Facebook, Google+, Pinterest, Instagram and more, please tell them about the Hands-on Social Media Workshop in Oakville on April 13. Detailed information and registration here. Thanks! 5 reasons to take Donna Papacosta&#8217;s social media workshop from Trafalgar Communications &#160; &#160; &#160;]]></description>
				<content:encoded><![CDATA[<p><a href="http://www.trafcom.com/news/wp-content/uploads/2013/02/Donna-espot-socialmedia_dec2012.jpg" data-rel="prettyPhoto[this_page]" title=""><img class="alignright size-medium wp-image-2422" alt="Social Media Workshop" src="http://www.trafcom.com/news/wp-content/uploads/2013/02/Donna-espot-socialmedia_dec2012-300x176.jpg" width="300" height="176" /></a>I always enjoy getting to know the people who come to my Hands-on Social Media workshops. Some are colleagues and members of associations to which I belong. But often they’re people I’ve never encountered before, who’ve discovered the workshop through a friend or a tweet or Facebook update.</p>
<p>Each has a unique reason for taking the time to attend a workshop. Here’s what some have told me:</p>
<ul>
<li>I started using Twitter but don’t feel confident at all with it and I know I&#8217;m “missing” something.</li>
<li>My manager says we’d better find out what this social media stuff is all about.</li>
<li>I’m using Facebook to socialize but have no idea how to make it work for business.</li>
<li>I am a consultant, and I want to teach my own clients how to make better use of social media, so I need to get up to speed myself.</li>
<li>I’ve found myself in the job market, and employers seem to expect me to know about social media. Help!</li>
<li>I’ve tried to ignore social media for a couple of years, but I can’t any longer.</li>
</ul>
<p>If someone you know needs to learn more about LinkedIn, Twitter, Facebook, Google+, Pinterest, Instagram and more, please tell them about the Hands-on Social Media Workshop in Oakville on April 13. <a title="Hands-on social media workshop by Donna Papacosta in Toronto" href="http://papacosta-socialmedia-april13.eventbrite.ca/#" target="_blank">Detailed information and registration here.</a> Thanks!</p>
<p><iframe style="border: 1px solid #CCC; border-width: 1px 1px 0; margin-bottom: 5px;" src="http://www.slideshare.net/slideshow/embed_code/15968589" height="356" width="427" allowfullscreen="" frameborder="0" marginwidth="0" marginheight="0" scrolling="no"></iframe></p>
<div style="margin-bottom: 5px;"><strong> <a title="5 reasons to take Donna Papacosta's social media workshop" href="http://www.slideshare.net/trafcom/5-reasons-to-take-donna-papacostas-social-media-workshop-15968589" target="_blank">5 reasons to take Donna Papacosta&#8217;s social media workshop</a> </strong> from <strong><a href="http://www.slideshare.net/trafcom" target="_blank">Trafalgar Communications</a></strong></div>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
]]></content:encoded>
			<wfw:commentRss>http://news.trafcom.com/2013/04/social-media-workshop-oakville-toronto-april-2013/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Talking about enterprise social video with Paolo Tosolini</title>
		<link>http://news.trafcom.com/2013/04/talking-about-enterprise-social-video-with-paolo-tosolini</link>
		<comments>http://news.trafcom.com/2013/04/talking-about-enterprise-social-video-with-paolo-tosolini#comments</comments>
		<pubDate>Tue, 02 Apr 2013 20:08:12 +0000</pubDate>
		<dc:creator>Donna Papacosta</dc:creator>
				<category><![CDATA[Employee communications]]></category>
		<category><![CDATA[Trafcom News podcasts]]></category>
		<category><![CDATA[#IEC13]]></category>

		<guid isPermaLink="false">http://news.trafcom.com/?p=2716</guid>
		<description><![CDATA[One of the benefits of speaking at conferences is meeting and socializing with the other presenters. In the case of the IntraTeam Event Copenhagen, I was able to catch up with Paolo Tosolini, whom I’d met years ago at a new media convention in Las Vegas. It was a pleasure to see him again in Denmark. And rather than do a rushed interview there, we scheduled a conversation for a few weeks later. In the latest edition of the Trafcom News Podcast, I&#8217;m happy to share this chat with Paolo, in which we discuss the value of  internal video for sharing knowledge. Oh, and he talks about some really cool mobile video tools too. You can read the show notes and listen on the Trafcom News Podcast page. I hope you enjoy this episode.]]></description>
				<content:encoded><![CDATA[<div id="attachment_2719" class="wp-caption alignleft" style="width: 288px"><a href="http://www.trafcom.com/news/wp-content/uploads/2013/04/Paolo-Tosolini-2011-mid-res.jpg" data-rel="prettyPhoto[this_page]" title=""><img class="size-medium wp-image-2719" alt="Paolo Tosolini" src="http://www.trafcom.com/news/wp-content/uploads/2013/04/Paolo-Tosolini-2011-mid-res-278x300.jpg" width="278" height="300" /></a><p class="wp-caption-text">Paolo Tosolini</p></div>
<p>One of the benefits of speaking at conferences is meeting and socializing with the other presenters. In the case of the <a title="IntraTeam Event Copenhagen" href="http://www.intrateam.com/gb/calendarlist" target="_blank">IntraTeam Event Copenhagen</a>, I was able to catch up with Paolo Tosolini, whom I’d met years ago at a new media convention in Las Vegas.</p>
<p>It was a pleasure to see him again in Denmark. And rather than do a rushed interview there, we scheduled a conversation for a few weeks later.</p>
<p>In the latest edition of the Trafcom News Podcast, I&#8217;m happy to share this chat with Paolo, in which we discuss the value of  internal video for sharing knowledge. Oh, and he talks about some really cool mobile video tools too.</p>
<p>You can read the show notes and listen on the <a title="Enterprise social video" href="http://podcast.trafcom.com/podcasts/2013/04/trafcom-news-podcast-117-enterprise-social-video" target="_blank">Trafcom News Podcast page</a>. I hope you enjoy this episode.</p>
]]></content:encoded>
			<wfw:commentRss>http://news.trafcom.com/2013/04/talking-about-enterprise-social-video-with-paolo-tosolini/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Slideshare: the best content marketing platform you’ve never heard of</title>
		<link>http://news.trafcom.com/2013/03/slideshare-the-best-content-marketing-platform-youve-never-heard-of</link>
		<comments>http://news.trafcom.com/2013/03/slideshare-the-best-content-marketing-platform-youve-never-heard-of#comments</comments>
		<pubDate>Thu, 28 Mar 2013 18:41:25 +0000</pubDate>
		<dc:creator>Donna Papacosta</dc:creator>
				<category><![CDATA[Content marketing]]></category>

		<guid isPermaLink="false">http://news.trafcom.com/?p=2686</guid>
		<description><![CDATA[Are you using Slideshare for content marketing? If not, why not? Slideshare is the secret weapon in many marketers’ arsenals, especially in the B2B world. Yes, it’s the world’s most popular platform for sharing your PowerPoint or Keynote slide decks, but it’s also much more. Slideshare is a social network, too, and a way to enrich your content marketing efforts, because search engines will serve up your presentations. A case in point: A presentation that I posted almost two years ago comes up on the first page of Google search results for “content curation best practices.” At the time I posted it, I wasn’t using Slideshare much, since I thought of it as merely a convenient place to upload slides when people wanted to refer to them after one of my presentations. And then a funny thing happened. Within a couple of months, my slide deck was viewed more than 10,000 times. Now the number is north of 13,000. After the sudden and unexpected popularity of that presentation, I started to think of Slideshare differently. I should add this note, in case you look at the content curation presentation shown below: It was very well received at the conference where I presented it, but I don’t think the deck works well as a standalone piece of content. Most presentations don&#8217;t. At the time, I used a template suggested by the conference organizer. Soon after, I totally redesigned the master template for all of my presentations, with the help of a graphic designer, and purchased a proprietary font too. Here are some suggestions for using Slideshare successfully as part of your content marketing efforts: If you, like me, don’t use wordy slides when you do live presentations, consider creating a second deck for use on Slideshare, so that your presentation makes sense without your narration. Avoid boring bullet points! Or, consider adding an audio track on Slideshare. Be sure to use a decent microphone to record your audio, something like the Blue Yeti. If you use your built-internal microphone or a cheap headset, lousy audio quality will degrade the image you’re trying to project. Be sure to give your Slideshare presentation a name that uses keywords people would use in search. If your title is too clever, no one will find it. Do be aware that the content of your slides is automatically transcribed, which will also boost your SEO. Upload your presentation as a PDF, not as PPT or PPTx, especially if you use a proprietary font as I do. Embed your Slideshare content in your blog, link to it on Twitter, and so on. In other words, be sure your followers know your content exists. Are you having success with Slideshare? Please share your experience in the comments. Content curation: Best practices from Trafalgar Communications Related resource 7 secrets to becoming a Slideshare power user]]></description>
				<content:encoded><![CDATA[<p>Are you using <a title="Slideshare" href="http://slideshare.net" target="_blank">Slideshare</a> for content marketing?</p>
<p>If not, why not? Slideshare is the secret weapon in many marketers’ arsenals, especially in the B2B world. Yes, it’s the world’s most popular platform for sharing your PowerPoint or Keynote slide decks, but it’s also much more. Slideshare is a social network, too, and a way to enrich your content marketing efforts, because search engines will serve up your presentations.</p>
<p>A case in point: <a title="Best practices for content curation" href="http://www.slideshare.net/trafcom/papacosta-iabc-westcurationnov7" target="_blank">A presentation that I posted almost two years ago</a> comes up on the first page of Google search results for “content curation best practices.” At the time I posted it, I wasn’t using Slideshare much, since I thought of it as merely a convenient place to upload slides when people wanted to refer to them after one of my presentations.</p>
<p>And then a funny thing happened.</p>
<p>Within a couple of months, my slide deck was viewed more than 10,000 times. Now the number is north of 13,000. After the sudden and unexpected popularity of that presentation, I started to think of Slideshare differently.</p>
<p>I should add this note, in case you look at the content curation presentation shown below: It was very well received at the conference where I presented it, but I don’t think the deck works well as a standalone piece of content. Most presentations don&#8217;t. At the time, I used a template suggested by the conference organizer. Soon after, I totally redesigned the master template for all of my presentations, with the help of a graphic designer, and purchased a proprietary font too.</p>
<p>Here are some suggestions for using Slideshare successfully as part of your content marketing efforts:</p>
<ul>
<li>If you, like me, don’t use wordy slides when you do live presentations, consider creating a second deck for use on Slideshare, so that your presentation makes sense without your narration. Avoid boring bullet points!</li>
<li>Or, consider adding an audio track on Slideshare. Be sure to use a decent microphone to record your audio, something like the Blue Yeti. If you use your built-internal microphone or a cheap headset, lousy audio quality will degrade the image you’re trying to project.</li>
<li>Be sure to give your Slideshare presentation a name that uses keywords people would use in search. If your title is too clever, no one will find it.</li>
<li>Do be aware that the content of your slides is automatically transcribed, which will also boost your SEO.</li>
<li>Upload your presentation as a PDF, not as PPT or PPTx, especially if you use a proprietary font as I do.</li>
<li>Embed your Slideshare content in your blog, link to it on Twitter, and so on. In other words, be sure your followers know your content exists.</li>
</ul>
<p>Are you having success with Slideshare? Please share your experience in the comments.</p>
<p><iframe style="border: 1px solid #CCC; border-width: 1px 1px 0; margin-bottom: 5px;" src="http://www.slideshare.net/slideshow/embed_code/10066020" height="356" width="427" allowfullscreen="" frameborder="0" marginwidth="0" marginheight="0" scrolling="no"></iframe></p>
<div style="margin-bottom: 5px;"><strong> <a title="Content curation: Best practices" href="http://www.slideshare.net/trafcom/papacosta-iabc-westcurationnov7" target="_blank">Content curation: Best practices</a> </strong> from <strong><a href="http://www.slideshare.net/trafcom" target="_blank">Trafalgar Communications</a></strong></div>
<p>Related resource<br />
<a title="7 Slideshare secrets" href="http://blog.slideshare.net/2012/10/29/7-secrets/" target="_blank">7 secrets to becoming a Slideshare power user </a></p>
]]></content:encoded>
			<wfw:commentRss>http://news.trafcom.com/2013/03/slideshare-the-best-content-marketing-platform-youve-never-heard-of/feed</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Learn about social media over lunch</title>
		<link>http://news.trafcom.com/2013/03/learn-about-social-media-over-lunch</link>
		<comments>http://news.trafcom.com/2013/03/learn-about-social-media-over-lunch#comments</comments>
		<pubDate>Mon, 25 Mar 2013 15:23:18 +0000</pubDate>
		<dc:creator>Donna Papacosta</dc:creator>
				<category><![CDATA[Social media]]></category>

		<guid isPermaLink="false">http://news.trafcom.com/?p=2675</guid>
		<description><![CDATA[No, you can’t become a social media expert in one hour. But if you are unsure about why to use Twitter or what the fuss is about Google+, it might be time to get a grip on these tools. That’s why I’m offering a one-hour Lunch-and-Learn workshop in person in the Toronto area, or via teleseminar if you’re outside the GTA. In this interactive session, we cover: The importance of strategy first A review of the major social media tools and the role they can play; the pros and cons of each Insights into monitoring and measurement How to use content marketing (including curation) and social media together to establish thought leadership Interested? Contact me for details.]]></description>
				<content:encoded><![CDATA[<p><a href="http://www.trafcom.com/news/wp-content/uploads/2013/03/3659817_thumbnail-copy.jpg" data-rel="prettyPhoto[this_page]" title=""><img class="aligncenter size-medium wp-image-2676" alt="" src="http://www.trafcom.com/news/wp-content/uploads/2013/03/3659817_thumbnail-copy-300x112.jpg" width="300" height="112" /></a>No, you can’t become a social media expert in one hour. But if you are unsure about why to use Twitter or what the fuss is about Google+, it might be time to get a grip on these tools.</p>
<p>That’s why I’m offering a one-hour Lunch-and-Learn workshop in person in the Toronto area, or via teleseminar if you’re outside the GTA. In this interactive session, we cover:</p>
<ul>
<li>The importance of strategy first</li>
<li>A review of the major social media tools and the role they can play; the pros and cons of each</li>
<li>Insights into monitoring and measurement</li>
<li>How to use content marketing (including curation) and social media together to establish thought leadership</li>
</ul>
<p>Interested? <a title="Contact Donna Papacosta" href="http://www.trafcom.com/contact" target="_blank">Contact me for details.</a></p>
]]></content:encoded>
			<wfw:commentRss>http://news.trafcom.com/2013/03/learn-about-social-media-over-lunch/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

<!-- Performance optimized by W3 Total Cache. Learn more: http://www.w3-edge.com/wordpress-plugins/

Page Caching using disk: enhanced

 Served from: news.trafcom.com @ 2013-05-21 15:08:07 by W3 Total Cache -->